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105/24B, Dum Dum Road, Seal Colony, Ground Floor Kolkata-700074
At Vastospat Handicrafts Private Limited, we take great pride in the quality and craftsmanship of our handmade products. If for any reason you are not satisfied with your purchase, we’re here to help.
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Returns
• You may request a return within 7 days of receiving your order.
• To be eligible for a return, the item must be unused, in its original condition, and in original packaging.
• Returns are only accepted for:
• Damaged or defective items
• Incorrect item received
Note: Custom or personalized items are non-returnable unless damaged.
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Return Process
1. Email us at vastopaathandicraft@gmail.com with your order number and clear photos of the product (if damaged/incorrect).
2. Once approved, we will provide the return shipping address.
3. You are responsible for return shipping costs unless the item is damaged or incorrect.
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Refunds
• Once we receive the returned item and inspect it, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed to your original payment method within 7–10 business days.
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Non-Returnable Items
• Custom-made or personalized products
• Used or damaged products due to customer mishandling
• Items returned after 7 days
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Contact Us
If you have any questions about our Return and Refund Policy, feel free to contact us:
Email: vastospaathandicraft@gmail.com
Phone: 6376963851
At Vastospat Handicrafts Private Limited, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website.
Information We Collect
When you visit or make a purchase from our website, we may collect the following information:
• Name
• Contact details (email address, phone number)
• Shipping and billing address
• Payment information (via secure payment gateway)
• Order history
• IP address and browser/device data
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How We Use Your Information
We use your information to:
• Process and fulfill your orders
• Communicate with you about your order status
• Respond to your inquiries and customer service requests
• Send you promotional offers (if you opt in)
• Improve our website and user experience
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Data Protection
• All payment transactions are processed through a secure, encrypted payment gateway.
• We do not store your payment details on our servers.
• We implement security measures to protect your personal information from unauthorized access or disclosure.
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Cookies
Our website may use cookies to enhance your browsing experience. Cookies help us understand how users interact with our site and allow us to personalize content.
You can control cookie settings in your browser at any time.
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Third-Party Sharing
We do not sell or rent your personal information to any third party. We may share your information only with trusted service providers (like delivery partners or payment gateways) who help us operate our website and fulfill your orders.
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Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.
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Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
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Contact Us
If you have any questions or concerns about our Privacy Policy, feel free to contact us:
Email: vastospaathandicraft@gmail.com
Phone: 6376963851
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